Customer

Health Insurance

Service:

Vulnerability Management

The largest insurance provider in Ireland uses Edgescan to fill security

The largest insurance provider in Ireland spoke about the security challenges of protecting their sys-tems across four office branches and several sites. With roughly 2,500 employees, this insurance pro-vider was faced with the necessity to streamline their penetration testing practices to minimise delays and increase visibility.

The procurement process and the onboarding of penetration testing providers was creating delays, taking up the security team’s time and leaving visibility gaps. Each quarterly test required security an-alysts to manually collate the results and log the findings onto a management platform to remediate them. Reports from different providers were received in PDF format, which made it harder for the in-surance provider to compare metrics and to build an efficient remediation pipeline.

Enter Edgescan: penetration testing on demand and continuous vulnerability scanning

Edgescan, the fullstack vulnerability management provider from Dublin, was brought on board by this insurance provider to optimise the penetration testing practices and to increase their visibility over the entire IT infrastructure.

The Edgescan vulnerability management platform scans the insurance provider’s systems on a con-tinuous basis, flagging vulnerabilities in real-time and providing advice on how to remediate. Integrat-ed with Jira, the Edgescan portal is intuitive and allows for penetration testing to be run on-demand to check that, when a patch is made, the security issue has been fixed. This decreased the time tak-en to remediate security incidents and improved workflow and visibility processes.

Why choose Edgescan?

The reputation of Edgescan preceded the company: its leadership team is made up of reputable pen-etration testers who gave this insurance provider the peace of mind of knowing they were in good hands.

The cost of the solution, in line with other vendors, is competitive, and the customer service impec-cable. The ease of doing business with Edgescan, paired with their intuitive and comprehensive dash-board, were decisive in this insurance provider’s choice to adopt the Dublin-based vulnerability man-agement and penetration testing solutions.

Onboarding and key benefits

The insurance provider provided Edgescan with details and account credentials. They were then able to set back and watch how Edgescan seamlessly and swiftly integrated onto their systems.

Now, the insurance provider has the comfort of knowing that Edgescan will pick up any change in their environment and will assess it and flag it in real time. By scanning the entire network, Edgescan can also see any unapproved change to their systems and alert the secu-rity team of a potential security issue.

The future with Edgescan

This insurance provider renews its tenures every three years. So far, Edgescan’s vulnerability management and pentesting solutions were renewed for a second term, and they expect it will be again in the future.

Return on investment

As with every security solution, it is hard to measure the return on investment this insurance provider saw as a result of adopting Edgescan’s services. What can be measured, however, is the security and compliance requirements that this insurance provider meets, which further confirm to the company’s commitment to protect its customers’ sensitive data.

Efficiency, especially in the form of reduced remediation times, has also benefited since Edgescan came on board. Risk is also reduced more quickly due to good visibility and better processes.

Some final thoughts

Edgescan has an incredible focus on its customers. The can-do attitude means that this insurance provider feels like any feedback given will be taken on board and actioned swiftly.

There is rarely a need to get in touch with Edgescan as everything tends to run smoothly, but it is surely good to know that they could get hold of anyone, anytime.

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