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How Edgescan’s CTEM Secured a Global CRM Firm’s Hidden Attack Surface

A global CRM firm managing sensitive customer data across thousands of web applications and APIs discovered they had a problem. Dozens of websites and APIs were running without any security oversight. Critical business systems have never been tested. Their sprawling cloud infrastructure created new blind spots every day.

The firm needed complete visibility into its attack surface and a way to manage security at scale. To solve these challenges, it turned to Edgescan’s Continuous Threat Exposure Management (CTEM) approach.

The Hidden Risk Problem

The firm’s security team faced multiple critical gaps:

Unknown Assets Everywhere: Dozens of websites and APIs operated without security assessment or vulnerability scanning. These shadow assets handled sensitive customer data but remained invisible to security teams.

Critical API Exposure: Business-critical APIs have no security oversight. Industry reports show that APIs account for 90% of web application attacks, which creates significant risk.

Cloud Deployment Chaos: Rapid cloud deployments create constant blind spots. New assets appeared faster than security teams could track them.

Scale vs. Accuracy: The firm needed to assess thousands of applications without drowning in false positives or missing real threats.

Edgescan’s CTEM Solution

Edgescan’s unified security platform combines External Attack Surface Management (EASM), Risk-Based Vulnerability Management (RBVM), and Penetration Testing as a Service (PTaaS) to create comprehensive threat exposure management.

Complete Asset Discovery: Edgescan’s EASM solution conducts continuous asset profiling across the firm’s entire digital estate. We mapped their complete attack surface using the Host Index, Discovery & Enumeration (HIDE) service, uncovering previously unknown websites and APIs.

The platform integrates with AWS, Azure, and GCP to ensure that no internet-facing assets go unnoticed, eliminating shadow IT exploitation risks.

API Security at Scale: Our API Security Testing module discovered tens of APIs, including several critical to core operations. Using patented multi-layer probing technology, we identified known and rogue APIs, mapping endpoints and assessing vulnerabilities like mass assignment and authorization flaws.

The platform consumes OpenAPI, Swagger, and GraphQL files for thorough assessment, flagging high-severity issues for immediate remediation.

Seamless Workflow Integration: New assets integrate into security assessment schedules with a single click. The firm can instantly add websites, APIs, or other assets to RBVM or PTaaS schedules. This automation eliminates manual overhead while maintaining continuous vulnerability scanning across their expanded attack surface.

Real-Time Cloud Monitoring: EASM delivers continuous visibility into dynamic cloud deployments. The platform monitors IP ranges, domains, and subdomains, detecting new assets as they deploy. Customizable notifications via email, SMS, or webhooks alert teams to changes immediately.

Hybrid Assessment Accuracy: Edgescan’s approach combines automation with human expertise to assess thousands of applications efficiently. Our Dynamic Application Security Testing (DAST) and Network Vulnerability Management (NVM) provide full-stack coverage without compromising accuracy.

The validation engine queries millions of vulnerability examples from our data lake, auto-committing low-severity issues and flagging critical ones for expert review. This eliminates false positives while delivering clear, actionable results.

On-Demand Expert Testing: For critical applications and APIs, PTaaS offers rapid penetration testing by certified OSCP and CREST security experts. Deep assessments simulate real-world attacks to identify business logic flaws and exploitable vulnerabilities.

The firm can schedule tests anytime with unlimited retesting at no additional cost to verify remediation.

Measurable Results

Complete Visibility: We uncovered and secured dozens of previously unknown websites and dozens of APIs, closing critical security gaps that had existed for months.

Risk Reduction: Critical API vulnerabilities were identified and remediated before they could be exploited, preventing potential data breaches.

Operational Efficiency: One-click asset integration streamlined security workflows, saving the security team hours of manual work weekly.

Proactive Protection: Continuous monitoring ensured new cloud deployments were assessed immediately, minimizing exposure windows.

Zero False Positives: The firm assessed thousands of assets accurately, maintaining clear vulnerability prioritization without noise.

Rapid Response: PTaaS enabled deep testing of critical assets within days, strengthening defenses against emerging threats.

What the Client Said

“Edgescan’s CTEM approach transformed our security program. Their ability to discover unknown assets, scale assessments, and provide on-demand penetration testing gave us confidence in our defenses. The clarity of their results and ease of integrating new assets into our security cadence have been transformational.”

– IT SECURITY MANAGER, GLOBAL CRM FIRM

The CTEM Advantage

Modern enterprises can’t secure what they can’t see. Edgescan’s CTEM framework provides the visibility, scale, and accuracy needed to manage complex attack surfaces effectively.

Combining continuous discovery, risk-based assessment, and expert validation, we help organizations stay ahead of evolving threats while maintaining operational efficiency.

Ready to secure your complete attack surface? Start here.

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Contact us for more information on how Edgescan can help secure your business.